Inclusions
- All design and development work as scoped above
- 2 rounds of design revisions on homepage and inner template
- 1 consolidated round of feedback after staging UAT
- Cross-browser and multi-device testing
- Razorpay sandbox + production integration
- 1 training session of up to 60 minutes (Google Meet / Zoom)
- User-manual PDF
- 14-day post-launch warranty (genuine bug fixes only)
Exclusions
- Content writing — text copy, speaker bios, session descriptions, agenda data, past event descriptions; supplied by client. Light proofreading included
- Photography, videography, logo design, brand identity for the Conclave
- Razorpay merchant account KYC and onboarding
- Custom GST-compliant PDF invoice generation (Razorpay default success email used instead)
- Domain registration (subdomain provided by client IT)
- Forms beyond the Register form
- Marketing, paid ads, social media management
Assumptions (critical for the 3-week timeline)
- Wireframes signed off at SoW stage so Week 1 can run design and dev in parallel
- 48-hour feedback turnaround from the client SPOC on every milestone (design mocks, staging review, copy edits)
- All content ready at kick-off — homepage copy, speaker list with photos and bios, agenda schedule, partner logos with tiers, past event PDFs and descriptions
- Client will nominate a single SPOC for feedback and approvals
- Razorpay merchant account is fully KYC-approved and live mode is enabled by start of Week 3
- Client IT team will provide subdomain DNS / CNAME pointing within 1 working day of request in Week 3
- All content delivered in editable formats (Word / Excel / PNG / JPG / SVG / PDF)
- Client owns rights to all content and imagery supplied
Warranty & support
Cresttech provides a 14-day post-launch warranty from the go-live date. During this period, genuine bugs in the delivered scope are fixed at no additional cost. The warranty does not cover new feature requests outside the signed SoW, content changes, design changes after sign-off, third-party service issues (Razorpay downtime, plugin incompatibilities introduced by client, etc.), or issues caused by content / configuration changes made by client team members.
Post-warranty, ongoing support is available under the optional AMC plan priced in section 06.